Returns Policy

1. Our Commitment To You
   Thank you for shopping with us! Your satisfaction is our priority. If your order does not meet your expectations, our returns policy is designed to make the process as smooth as possible.
2. Return Window
   Items eligible for return must be sent back within 7 days of receiving your order. Requests made after this window may not be accepted.
3. Condition of Returned Items
   Returned products should be unused, unwashed, and in their original condition with all tags and packaging intact. Items that show signs of wear, have missing tags, or appear altered will not be accepted.
4. How To Initiate a Return
   To start your return, please contact our customer service team or reach us via WhatsApp at +91 9818532277. Kindly provide your order number and the reason for the return. You will receive step-by-step instructions and the return shipping address from our team.
5. Packaging Guidelines
   To ensure a smooth return, please make sure your items are securely and appropriately packed. This helps prevent damage during transit and speeds up the refund or exchange process.
6. Exchanges / Refunds
   Once your returned item arrives, we will conduct a quality inspection. Exchanges or refunds will be processed only after the item passes inspection. Please allow some time for this process and for refunds to appear in your original payment method.
7. Return Shipping Costs
   Customers are responsible for shipping costs to return items, except in cases where the return is due to a defective product or an error on our part. In such exceptions, we will cover the return shipping charges or arrange a pickup.
8. Items Not Eligible for Return
   
   • Products purchased on sale or marked as "final sale"
   • Customized or personalized items
   These items cannot be returned, exchanged, or refunded under our policy.
9. Order Cancellation
   Important: Orders cannot be cancelled once they have been dispatched from our warehouse. Please make any changes or cancellations promptly after placing your order.
10. Need Help?
    If you have any questions or need clarification regarding returns, feel free to contact us at +91 9818532277. Our team is always here to assist you.